Contact information
CONTACT INFORMATION & POLICY
At Sleep Sovereign, we value your feedback and are here to assist with any questions or concerns. Please review our contact policy to ensure smooth and efficient communication.
CONTACT DETAILS
Email: info@sleepsovereign.net
Phone: 619-287-2337
RESPONSE TIMES
General Inquiries
We aim to respond to all general inquiries within 24-48 hours.
Order Support
For order-related questions, our team will respond within 24 hours to provide assistance.
Warranty and Returns
For warranty claims and return requests, please allow up to 72 hours for a detailed response, as these inquiries may require additional verification and processing.
HELP US ASSIST YOU BETTER
When contacting us, please include the following information to ensure faster assistance:
- Full Name
- Order Number (if applicable)
- Detailed Description of your inquiry or issue
- Photos or Documentation (if applicable)
BUSINESS HOURS
Our customer service team is available during the following hours:
Monday to Friday: 9:00 AM - 5:00 PM (PST)
Saturday: 10:00 AM - 3:00 PM (PST)
Sunday: 10:00 AM - 3:00 PM (PST)
FOLLOW-UP
If you haven’t received a response within the expected time, please check your spam or junk folder. If the email is not there, feel free to resend your inquiry, and we will prioritize your request.
Thank you for contacting Sleep Sovereign.
We appreciate your business and are committed to providing you with the best possible service.